7hhbd Privacy Policy

Our Privacy Commitments

Introduction

7hhbd (referred to as "we", "our", or "the Platform") is committed to protecting the privacy and security of every user who accesses our online casino and sports betting services. This Privacy Policy applies to all users who register, browse, or interact with 7hhbd via our website at https://7hhbd.pro, and it governs how we handle your personal data in accordance with internationally recognised data protection principles.

We understand that users in Bangladesh place significant trust in the platforms they choose for entertainment and gaming. We take that responsibility seriously. This document explains in plain language what information we collect, why we collect it, how we use it, and what rights you hold over your own data.

Information We Collect

7hhbd collects several categories of personal information in order to provide a functional, secure, and personalised betting and casino experience. Below is a detailed account of each category.

Registration and Account Information

• Full name, date of birth, and nationality — used to verify your identity and confirm you are aged 21 or older as required by our platform rules.
• Email address and mobile phone number — used for account authentication, transaction notifications, and customer support communication.
• Residential address, city, and postal code — required for KYC (Know Your Customer) compliance and anti-money laundering checks applicable to financial platforms.
• A chosen username and password (stored in encrypted form) — used to secure access to your account and prevent unauthorised login attempts.

Financial and Transaction Information

• Payment method details including mobile wallet identifiers (e.g. bKash account numbers, Nagad account numbers, Rocket account numbers) — used solely to process deposits and withdrawals in Bangladeshi Taka (৳).
• Transaction history including deposit amounts, withdrawal requests, bonus credits, and wagering activity — retained for financial reconciliation and regulatory audit purposes.
• Bank card details (where applicable) including card type, last four digits, and expiry date — full card numbers are never stored on 7hhbd servers.

Technical and Usage Data

• IP address, browser type, operating system version, and device identifiers — used to detect fraud, ensure platform security, and enforce geographic access policies.
• Session logs, page-view history, click patterns, and game play records — used to improve platform performance, resolve technical disputes, and personalise recommendations.
• Referral source and marketing attribution data — used to measure the effectiveness of our campaigns and to avoid duplicate bonus claims.

How We Use Your Information

All personal data collected by 7hhbd is processed for specific, legitimate purposes related to the operation of our online betting platform in Bangladesh. We do not process your data in ways that exceed these stated purposes. The primary uses are:

• Account registration, verification, and ongoing management — ensuring only eligible, verified adults (21+) operate accounts on our platform.
• Processing financial transactions including deposits via bKash, Nagad, and Rocket, and withdrawals back to the same verified payment methods.
• Fraud prevention, anti-money laundering (AML) screening, and responsible gaming monitoring — including detection of multi-accounting and bonus abuse patterns.
• Customer support delivery — responding to queries, resolving disputes, processing refund requests, and providing guidance on platform features.
• Personalising your experience — surfacing game recommendations, relevant promotions, and sporting event highlights that match your stated preferences and play history.
• Platform improvement and analytics — measuring the performance of games, betting markets, and website features to identify and fix technical issues and improve user experience.

We may also send you service-related communications, such as security alerts, policy update notices, and transaction confirmations. If you have opted in to marketing communications, we may send you information about promotions relevant to cricket betting, slots, and live casino offers. You may opt out of marketing messages at any time by contacting our support team.

Data Sharing and Disclosure

7hhbd does not sell, rent, or trade your personal data. We share data only in limited, necessary circumstances described below.

Trusted Service Providers

We engage carefully selected third-party service providers to assist with payment processing, identity verification, fraud detection, and cloud infrastructure. These providers are contractually bound to handle your data only as instructed by 7hhbd and to maintain adequate security standards. They may not use your data for their own independent purposes.

Legal Obligations

We may disclose personal data when required to do so by applicable law, court order, or lawful authority request. In such cases, we will disclose only the minimum information strictly necessary to comply with the obligation, and where legally permitted, we will notify you of such disclosure.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of 7hhbd's assets, your personal data may be transferred as part of that transaction. Any successor entity would be bound by this Privacy Policy, and users would be notified before any data transfer took effect.

Cookies and Tracking Technologies

7hhbd uses cookies and similar tracking technologies to operate and improve our platform. A cookie is a small text file stored on your device that allows our servers to recognise your browser across sessions. The following categories of cookies are in use:

Types of Cookies We Use

• Essential cookies — strictly necessary to enable core platform functions such as account login sessions, shopping cart equivalents (active bets), and security token management. These cannot be disabled without disrupting your access to the platform.
• Analytics cookies — used to collect aggregated, anonymised data on how users interact with 7hhbd, which pages are most visited, and how long sessions last. This data helps us improve the platform experience.
• Preference cookies — used to remember your chosen language, currency display (৳ BDT), and notification preferences between sessions, so you do not need to reconfigure these settings on each visit.

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to use core platform features, including logging in to your account.

Data Security

7hhbd takes the security of your personal and financial data extremely seriously. We maintain a layered, defence-in-depth approach to platform security that covers all stages of data handling — from collection through storage to deletion.

Our primary security measures include, but are not limited to:

• SSL/TLS encryption on all data transmitted between your browser and our servers, ensuring information cannot be intercepted in transit.
• Encrypted storage of sensitive fields (passwords hashed using industry-standard algorithms; financial account identifiers encrypted at rest) with strict access controls and audit logging.
• Regular security assessments, vulnerability scanning, and incident response procedures to detect and remediate threats promptly, protecting all user accounts across Bangladesh and beyond.

Data Retention

7hhbd retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Active account holders' data is retained throughout the period your account remains open and active on our platform.

Following account closure, we retain certain data for a minimum period as required for financial audit trails, fraud investigation, and compliance with anti-money laundering regulations. After this mandatory retention window expires, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

Your Rights

As a user of 7hhbd, you hold specific rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary barriers. Your rights include:

• Right of Access — you may request a copy of all personal data 7hhbd holds about you, along with an explanation of how that data is being used.
• Right to Rectification — if any data we hold is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure — in certain circumstances, you may request that 7hhbd delete your personal data. This right is subject to legal retention obligations that may require us to keep certain records.
• Right to Restrict Processing — you may request that we limit how we use your data while any dispute or review is ongoing, without requiring full deletion.
• Right to Withdraw Consent — where our data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a clear description of your request. We will acknowledge your request within a reasonable timeframe and respond substantively within 30 days.

Payment Data and Financial Privacy

7hhbd places particular emphasis on the security of financial data given the nature of our platform. All payment transactions processed through bKash, Nagad, Rocket, Upay, and supported bank transfer channels are handled via encrypted connections. We do not store full card numbers, CVV codes, or mobile banking PINs on our systems at any point.

Withdrawals are only processed back to the same verified payment method used for the original deposit, which forms part of our anti-fraud and AML controls. If you have concerns about an unrecognised transaction on your account, you should contact our support team immediately at [email protected].

Third-Party Links

7hhbd's platform may reference third-party services such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, Spribe). These entities operate under their own independent privacy policies, and 7hhbd has no control over, and accepts no responsibility for, the data practices of these third parties. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7hhbd.

Changes to This Privacy Policy

7hhbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date shown at the top of this page and, where practicable, notify active registered users via email or an on-platform notification.

Your continued use of 7hhbd following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using the platform and contact our support team to request account closure.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7hhbd processes your personal data, our dedicated privacy support team is available to assist you.

We aim to respond to all privacy-related enquiries within 5 business days. For urgent matters such as suspected unauthorised access to your account or a potential data breach, please mark your message as urgent and our team will prioritise your case.